The relationship between Autodesk Research and Labs

A few days ago, Scott Sheppard wrote an interesting blog post entitled "Why does Autodesk have a Labs?". I tweeted it, as I found it did a good job of describing not only the rationale behind Autodesk Labs, but other important customer touch points such as the Beta program and Autodesk Research.

Touch points

With my completionist hat on I'd probably expand the touch points to include how we connect with Major Account customers – particular via Autodesk Consulting and our Enterprise Support teams – as this is also a way that product features and defined and delivered. In fact, I'd probably go as far as including Independent Software Vendors (ISVs, or 3rd party developers) and resellers, who provide another important channel for innovation and delivering value to Autodesk product users. This especially makes sense in the context of acquisitions, but is also true in a broader sense of delivering value to customers and meeting their requirements.

But that's by the by, really: the point I wanted to highlight is the relationship Labs has with my new team – Autodesk Research – and how much of our technology ends up being made available via it. Autodesk Labs is really an important mechanism for the company (and specifically for Autodesk Research).

If you don't check it regularly, be sure to head across to Autodesk Labs. There's lots of good stuff there, and there'll be even more in the future. I strongly recommend signing up for Innovation Edge – the Autodesk Labs newsletter. Here's the latest release at the time of writing.

2 responses to “The relationship between Autodesk Research and Labs”

  1. Hi Kean, very useful info. I do wish there was another category called "key customer review", where you guys like me that only represent 105 seats or so, but have long time experience with both acad and its verticals, get to review things before they are coded. You want feedback super early on, to maximize chances to adjust if needed. It does not exist though. The trend is anytime I see stuff, its in beta, and they are asking me if I like the interface to be light or dark. Its a huge opportunity missed, because I would like to hear what the others in such a group would say about my comments too. Autodesk could pose a design idea, and turn us loose on how we would design it, then get back to them with the solutions arrived at, then they do what they want with it. The various teams keep things closed though until very late in the game. Its not some legal issue, they do NDA's all the time. I don't know how to crack this nut, but Autodesk is missing out on free industry experience.

    1. Hi James,

      That's a great point. The engineering research teams do engage with small groups of customers in this way - it may just be a matter of getting you hooked up with the right people. (We should talk more by email.)

      I do expect things to change with the end of perpetual licenses: the emphasis will no longer be on the big annual release, and should eventually mean more frequent, feature-oriented updates. Which means teams will be able to be much more "agile" with their development process (we use Agile now but are currently still releasing annually, of course).

      Cheers,

      Kean

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